Terms and Conditions for Mobile Repair Services

1. Service Agreement

  • By booking a repair service with Gadget Fixers, you authorize us to assess, repair, or replace parts in your device as required.
  • All repairs are conducted using high-quality and genuine replacement parts, unless specified otherwise.

2. Data and Privacy

  • We recommend backing up all personal data before handing over your device for repair. Gadget Fixers is not responsible for any loss of data during the repair process.
  • Any personal information shared with us will be handled in accordance with our Privacy Policy

3. Pickup and Delivery

  • We offer free pickup and delivery services for customers in eligible locations.
  • It is the customer’s responsibility to ensure the device is securely packed during pickup to prevent transit damage.

4. Service Timeframe

  • Repair turnaround times are estimates and may vary depending on the nature of the issue and availability of parts.
  • Any delays due to unforeseen circumstances will be communicated promptly.

5. Payment Terms

  • All service charges, including the cost of repairs, must be paid in full before the device is returned.
  • The price quoted during booking is final, with no hidden charges unless additional repairs are required, in which case you will be notified for approval.

6. Liability

  • Gadget Fixers is not responsible for any pre-existing damage or defects in the device.
  • In the rare event of accidental damage to your device during repair, we will assess the situation and provide appropriate compensation or repair.

7. Device Ownership

  • By handing over the device for repair, you confirm that you are the lawful owner of the device.
  • Any unclaimed devices will be held for up to 30 days. After this period, Gadget Fixers reserves the right to dispose of the device.

8. Limitations of Service

  • While we strive to repair all devices, some repairs may not be feasible due to severe damage, unavailability of parts, or manufacturer limitations.
  • In such cases, the device will be returned without repair, and no service charge will be applied.

9. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of India