Privacy Policy

Information We Collect

We collect the following types of information:

1. Personal Information

• Name, phone number, email address, and postal address.
• Device details (model, serial number, IMEI).
• Payment details for billing and transaction purposes.

2. Device Data

• Information related to the device you provide for repair, such as software details and system logs.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process service bookings, device pickups, and delivery.
• To issue invoices and process payments.
• To improve our services, website functionality, and user experience.
• To comply with legal obligations and resolve disputes.

4. Sharing of Information

We value your trust and only share your data under the following conditions:

With Service Providers:

• Logistics companies for pickup and delivery services.
• Third-party payment gateways for secure transactions.

5. Data Security

We implement advanced security measures to protect your information, including:

• Encryption of sensitive data (e.g., payment details).
• Access controls to limit data access to authorized personnel.
• Regular audits to ensure compliance with industry standards.

6. Your Privacy Rights

Depending on your region, you may have the following rights:

• Access and Correction: Request access to your personal data and correct any inaccuracies.
• Data Deletion: Request deletion of your personal data unless required for ongoing services or legal compliance.
• Data Portability: Obtain a copy of your data in a portable format.
• Withdraw Consent: Revoke consent for data collection at any time (this may impact our ability to provide services).